• To receive a group discount your group must consist of 10 or more climbers. 
• Payment will need to be made in 1 full payment, we can not except multiple individual payments.
• A 50% deposit will be required to book your reservation and hold your spot.  This deposit will go towards the final payment.
• Your card will be kept on file for final payment.
• Final payment and final climber count will be due 1 week before your reservation date.
• If a group cancels with less than 1 weeks notice the 50% deposit will go towards an account credit and the rest of the payment will be refunded.  Account credits never expire and can be used for any products.
• If your group cancels within 7 or more days from their reservation date, your deposit will be refunded to your original payment method
• Everyone on the property will need to sign a waiver this applies to spectators and climbers.
• Large groups should plan to spend half the day or a full day at the park depending on the size of your group and ticket length chosen.

Groups of 10 or more qualify for group rate pricing. 
Discounts are only for tickets.

10-24 climbers receive 10% off normally priced tickets.

25-49 climbers receive 15% off

50-99 climbers receive 20% off

100 plus climbers receive 25% off

For large groups please plan to spend the whole day at the park.  We can accomodate 15 climbers every 15 minutes which means large groups will have staggered start and end times.  Please keep this in mind when booking with a set end time.  A group of 60 or more should plan to be at the park for at least 4 hours.  We do offer pavilion rentals, ground games, and grills.

We offer special rates for scouts, tax exempt, and non-profits.

$35 Taste of the Trek Experience available Tuesday-Friday.  2 hour total experience with access to 13 trails, up to single blue level.

$45 Full Adventure Experience available Tuesday-Sunday.  3 hour total experience with access to all 16 trails.

• With your tax id number we can offer you tax exempt tickets.
• There is an over night camping area for scout groups that is a $100 flat rate as long as you climb.
• Payment will need to be made in 1 full payment, we can not accept multiple individual payments.
• A 50% deposit will be required to book your reservation and hold your spot.  This deposit will go towards the final payment.
• A card will be kept on file to collect final payment.
• Final payment and final climber count will be due 1 week before your reservation date.
• If a group cancels with less than 1 weeks notice the 50% deposit will go towards an account credit and the rest of the payment will be refunded.  Account credits never expire and can be used for any products.
• If your group cancels within 7 or more days from their reservation date, your deposit will be refunded to your original payment method
• Everyone on the property will need to sign a waiver this applies to spectators and climbers.

• If you cancel 7 or more days in advance from our reservation date, your payment will be refunded to your original payment method. 
• If you cancel less than 7 days from your reservation date, your deposit payment will become an account credit for you to use at a later date. Your account credit never expires and can be used anytime for any products including merchandise, snacks, gift certificates, etc.  
• Rescheduling your reservation is free. 
• Your deposit is made when booking your reservation to hold your timeslot and is 50% of the total.  
• Payment is collected in full 1 week from your reservation date. 
• If we are unable to make contact with you we will charge the card on file for final payment. 
• Final climber count is collected 1 week before your reservation. (We can add and subtract climbers up to 24 hrs before your reservation, if you subtract climbers less than 1 week from your reservation it will result in an account credit). 
• If you cancel after your payment is made in full you will receive 50% of the payment back and 50% will be kept as an account credit. 
• Rescheduling your reservation is free and can be done  by calling us. 301-888-8735

When Booking your Group Reservation

1. We will need a total climber count for your reservation. 
2. Reminder: All 4-7 year old climbers will need an adult to climb with them. 
3. Larger groups will be split into staggered time slots of 10-15 climbers every 15 minutes. 
4. For every set of 10 climbers, you will receive a free adult climber ticket to assist the other climbers.  (Responsible adult age 18 or older)
5. When booking, please let us know when you are planning to leave the property. We will have all climbers returning their harness’ about 30 minutes before then. 
6. If you have a larger group, please plan on being at the park for 4-6 hours. 
7. A 50% deposit will be required to hold your group's spot. This deposit will go towards the final payment. Final payment and final climber count will be due 1 week before your reservation date. If you cancel with less than 1 week's notice the 50% deposit will become an account credit and the rest of the payment will be refunded. Account credits never expire and can be used towards any Tree Trekkers product. 
8. We ask that you send a list of all participants and their time slots to our email address so we can check waivers with you leading up to your reservation. Our email is  info@treetrekkersmd.com.
9. Make sure all the climbers are aware that this is a self guided experience.

Free Adult Climber Expectations

• For every 10 climbers, you will receive a free adult ticket.
• This adult will be in charge of staying with their assigned group.
• Each assigned adult will go through ground school training with their group, they must make sure climbers are fully listening to all safety rules and regulations.
• They will provide support and encouragement for the climbers on the trails. 

Waiver Information: 

(Everyone on the property must sign a waiver) 

• Waivers are good for the entire season!
• Any waivers completed before March 2024, have expired. We ask that you complete a new one.
• Everyone on the premises MUST sign a waiver - CLIMBERS AND NON-CLIMBERS.
• All climbers under 18 years old need a legal guardian to sign a waiver for them.

Note: Adults must fill out the first part, then click “add minor” and add the minors information on the second page.

Group Waiver Management

There will be a link in your emailed receipt labeled Group Waiver Management. Once opened, this will lead you to a list of waivers that were completed through that link. 

• For climbers: You may attach completed waivers to a time slot.
• For non-climbers: You may mark all non-climbers as non-participating.
• This will help with organization by keeping track of all your waivers. 
• If you have any trouble with this, feel free to send us a list of all your participants with their desired time slot. Please send the link to info@treetrekkersmd.com. 
• Along with this link, please recommend all guests go on our website to read our park policies. This will inform all climbers about the correct attire to wear. https://www.treetrekkersmd.com/park-policies 

Reminder: Everyone on the premises must sign a waiver. 

Time Slots 

• Note: With bigger groups, your reservation time slots will be staggered.
• Each climber will be assigned a time slot. At your assigned time, we will check in your climbers and send you to begin your ground school training. 
• These time slots are finalized 24 hours before your reservation.
• Make sure each climber is aware of when to arrive for your reservation. 
• If guests are driving separately, please have them arrive 20 minutes before their time slot.
• When creating your time slots, please group climbers based on age and skill level. 
• We recommend putting older or experienced climbers in the first time slot.
• Failure to have waivers completed and assigned to timeslots will result in a slower check in and impact your climb time.
• No refunds or discounts will be given to groups that arrive late or arrive without waivers.

2 Weeks Before

1. Make sure the group waiver management link has been sent out to everyone coming onto the property
2. Begin assigning participants to time slots and non-climbers as not participating
3. Remind climbers of Proper Attire 

WEAR SNEAKERS, NO CLIMBER SHOULD BE WEARING CROCS OR OPEN TOE/OPEN HEEL SHOES.

1 Week Before:

1. We will be reaching out to collect a final headcount and remaining balance.
2. Remind your climbers to read our park policies.
3. These can be found on our website under “Plan Your Visit” https://www.treetrekkersmd.com/park-policies
4. This would be a good time to send over a participants list with the time slot they will be climbing in to info@treetrekkersmd.com if you haven’t already.

24 Hours Before: 

1. Check that all waivers are completed and attached to the correct time slot. 
2. Remind your group what time to arrive if you are all driving separately.
3. Remind everyone our location is in Frederick, typing in “Tree Trekkers MD” to maps will bring you to the correct location. 
4. We recommend all climbers bring plenty of water and snacks as you will be spending a long period of time at our park.
5. Make sure free adult chaperones know their assigned group and park expectations
6. Remind all climbers to wear closed-toed closed-heeled shoes, no crocs or sandals.

Day of Information 

Arrival

• If you plan to eat lunch before climbing, please arrive 45 minutes-1 hour before the first time slot. 
• If you plan to eat lunch after climbing, please arrive 20-30 minutes before your first time slot.
• Pick a designated meeting spot for your climbers. (ask about renting a pavilion!)
• Direct all climbers to use restrooms once arrived, before their climb.
• Note: All time slots are finalized 24 hours before your climb time. This allows you to know which climbers to have ready at each time slot. 
• Switching time slots and missing waivers can add 30-60 minutes to your check in and result in less climb time.
• Once the first group has used restrooms, gather the climbers together and we will begin checking them in. Once everyone in that time slot is checked in, they will be sent over to begin ground school.
• All remaining groups will be sent over in 15 to 30 minute intervals after that first group

Cancelation Policy:

• If you cancel 7 or more days in advance from our reservation date, your payment will be refunded to your original payment method. 
• If you cancel less than 7 days from your reservation date, your deposit payment will become an account credit for you to use at a later date. Your account credit never expires and can be used anytime for any products including merchandise, snacks, gift certificates, etc.  
• Rescheduling your reservation is free. 
• Your deposit is made when booking your reservation to hold your timeslot and is 50% of the total.  
• Payment is collected in full 1 week from your reservation date. 
• If we are unable to make contact with you your card on file will be charged the remaining balance. 
• Final climber count is collected 1 week before your reservation. (We can add and subtract climbers up to 24 hrs before your reservation, if you subtract climbers less than 1 week from your reservation it will result in an account credit). 
• If you cancel after your payment is made in full you will receive 50% of the payment back and 50% will be kept as an account credit. 
• Rescheduling your reservation is free and can be done  by calling us. 301-888-8735

For all other questions or concerns, please contact us!

Email: info@treetrekkersmd.com

Phone: 301-888-8735

Best reached between 10am-5pm Tuesday-Sunday

Important Reminders: 

1. Please make sure all climbers are wearing: Closed-toed, closed heeled shoes and no crocs, sandals, or flip flops.
2. We have a water bottle refill station for all guests to refill their water, when needed.
3. Free adult climbers MUST be a responsible adult (18+) who will stay with their assigned group of climbers to provide additional support throughout ground school and on the trails.  
4. All guests must have a waiver to be on the premises.
5. We highly encourage all waivers to be filled out 24 hours in advance. Any waivers filled out less than 24 hours or on the premises will impact your group's climb time as the check in process will take longer. 
6. Make sure everyone in your group has eaten at least one meal and is properly hydrated before arriving.
7. Fast-track is unavailable for groups.
8. Double Black is not available for groups, it is a second visit trail  that requires parents to be present.